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Translation and Support



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JYN GROUP

Hi 👋, I’m June. How can I help you?



First Question you are Afraid to ask

Imagine this if you think medical translation services are useless -
You are on your medical tour in a foreign country, you are listening to a nurse explaining to you about the pills to take and when to take them. You are absolutely unaware of what in the world that lady is saying, still you are just giving a nod at the end of every sentence not to get embarrassed. Ultimately, you end taking the wrong pill at the wrong time - Of course, you would not want to be in this situation, which is why JYN Group's healthcare interpreting abroad services are very necessary if you are unaware of the language.

Pre-Flight Booking Assistance
On-Arrival Assistance & Guidance

On-site & Remote Interpreter

We send real humans and not robots, so you can speak and laugh in your own language - No hesitation to talk anything. They land at the airport before you do, greet you in your own language, and stay by your side throughout the medical tour - from ordering coffee to arguing with the taxi driver for applying tourist charges.

  • ✔ On-site buddy - meets you at airport, sits in consults, orders lunch, etc
  • ✔ Remote video - interpreter joins doctor rounds on your phone, free for 12 major languages
  • ✔ Phone back-up - 24-h hotline. Simply dial, speak, get answer in minutes
  • ✔ Sign-off check - interpreter reads every consent form aloud so you sign with confidence

Dedicated Patient Coordinator

We allot a dedicated patient coordinator for your entire medical translation service and not a team of coordinators. From start to end, you will have to look up to the same human for any query regarding your healthcare tourism.

They book physio, fetch extra pillows, and send daily voice notes to your family so everyone sleeps easy. One contact, one voice, one solution - 24/7.

Food Service & Patient Care
Pickup and Drop Service

From Paper to Person

You had your surgery, you returned home, and showed your discharge papers to your local doctor - he is confused whether it is a drawing or an ancient language because the discharge papers are in a foreign language.

The healing that felt complete suddenly feels incomplete because no one at your home understands what has happened, how is health now, and what to do in the future. Well, our medical translation services fix this gap.

  • ✔ Clear certificates for your doctor - We translate your discharge summary into simple, official language your GP understands and accepts.
  • ✔ Medication matching - We find the exact same drugs sold in your home country, with correct doses and timing, so your pharmacist fills the right prescription.
  • ✔ Simple surgical summary - We explain what surgery was done using standard medical terms, so your local doctor knows your history without confusion.
  • ✔ Insurance papers ready - We format bills and receipts the way your insurer requires, so you get paid back faster with less paperwork.

Frequently Asked Questions

Translation and Support

Within 2 hours for remote, same day for on-site in major cities.

Yes, ASL, BSL and other sign systems are included at no extra cost.

Yes, we format and translate all receipts and discharge papers so your claim is accepted first time.

Absolutely, the interpreter stays until every relative, deaf or hearing, understands the plan.

Dial our 24-h hotline; a live human answers in your language within minutes.
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